By booking any tour or service with Nile Empire, you agree to these Terms & Conditions, which form a binding agreement between you (the “Client”) and Nile Empire (the “Company”).
Booking with Nile Empire follows a clear sequence. When you press Book Now and send us your details, you start the booking process. Our team then confirms availability and your final price. Once you are happy to proceed, the applicable deposit is paid, and your booking is secured only when we receive it. Sending a booking request on its own does not hold or guarantee a reservation.
Deposits required to secure a booking:
Peak periods are Christmas, New Year, Easter and any other dates our suppliers classify as peak; your quotation states whether your dates are peak. They are not the same as Egypt’s wider high season, which runs broadly from September to April; travelling in high season does not by itself change the deposit.
Where a booking includes flights, the flight fare is collected before the ticket is issued. Premium vessels, charters, groups and special events may require a higher deposit, stated in your quotation.
Payment is made by secure payment link or bank transfer, as advised by our team. The remaining balance, and whether any part of it is payable on arrival, is agreed for each booking and stated in your booking confirmation.
Until the applicable deposit is received, prices and availability are not guaranteed.
For refund conditions and cancellation timelines, please refer to our Cancellation & Refund Policy.
Your confirmed itinerary includes only the services explicitly listed. The following are not included unless stated:
Tipping is optional and not included in your package price, though it is customary and appreciated in Egypt.
Clients are responsible for securing all required documentation, including:
Nile Empire is not responsible for denial of entry due to missing or incorrect documents.
Note: Children must be accompanied by an adult. Airlines may charge full or partial fares for children.
Nile Empire acts solely as an agent for transport, accommodation, and third-party services. We are not liable for:
All additional costs due to such events are the client’s responsibility.
Clients must respect Egyptian laws and customs. Nile Empire may terminate services without refund for any disruptive, offensive, or dangerous behavior.
Force majeure means events outside our control that make travel impossible or unlawful: war or armed conflict in Egypt, natural disasters, pandemics, closure of Egyptian airspace or borders, or government orders. In these cases we may cancel or modify services and will offer a travel credit or alternative dates where our suppliers allow. Cash refunds are not guaranteed and depend on what we can recover from suppliers.
Regional tensions, events in neighbouring countries, media reports or personal concern about travelling are not force majeure while Egypt remains open to tourism and your government has not issued an official advisory against travel to the areas in your itinerary. In that case the standard cancellation charges apply.
If your government issues an official advisory against all travel to the areas in your itinerary for your travel dates, we will offer a travel credit valid for 12 months or a refund of every amount we can recover from suppliers.
This does not affect the separate rule for standalone services: where Nile Empire cancels one of the day tours, excursions, airport transfers and similar standalone services for weather or safety reasons, it is always refunded in full or rescheduled at no cost, as set out in our Cancellation Policy.
Please report any issues during your trip so we can assist in real time. Complaints received only after return may be harder to resolve.
This agreement is governed by the laws of the Arab Republic of Egypt. Any legal disputes shall be resolved in the courts of Cairo.
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