Terms & Conditions

1. Booking Agreement

By booking any tour or service with Nile Empire, you agree to these Terms & Conditions, which form a binding agreement between you (the “Client”) and Nile Empire (the “Company”).

2. Reservations & Payment

A 30% deposit is required to confirm most bookings.
A 50% deposit may apply for packages including domestic flights or 5-star hotels.
A 60% deposit is required for travel during peak seasons (Christmas, New Year, Easter).
The remaining balance is due in USD cash upon arrival in Cairo, unless otherwise agreed.
Credit card payments (if available) may be subject to processing fees.
Until the deposit is received, prices and availability are not guaranteed.

For refund conditions and cancellation timelines, please refer to our Cancellation & Refund Policy.

3. Inclusions & Exclusions

Your confirmed itinerary includes only the services explicitly listed. The following are not included unless stated:

Visa fees
Optional tours or personal expenses
Meals not mentioned
Travel insurance
Gratuities

4. Amendments & Special Requests

Booking modifications are subject to availability and may incur extra charges, especially for flights or accommodations.
Special requests (dietary needs, room preferences, etc.) should be made at the time of booking and will be accommodated when possible.

5. Travel Documents

Clients are responsible for securing all required documentation, including:

A valid passport (minimum 6 months from entry date)
Entry visas
Health certifications (if required)

Nile Empire is not responsible for denial of entry due to missing or incorrect documents.

6. Health & Insurance

Travelers must be physically fit for their trip.
Comprehensive travel insurance is strongly recommended to cover trip cancellation, medical emergencies, delays, or loss of belongings.

7. Children’s Policy

Under 6 years: Free of charge (excluding flights)
6–11 years: 50% of adult rate
12 years and above: Full adult rate

Note: Children must be accompanied by an adult. Airlines may charge full or partial fares for children.

8. Responsibility & Liability

Nile Empire acts solely as an agent for transport, accommodation, and third-party services. We are not liable for:

Injury, illness, delay, loss, or damage
Weather conditions, force majeure, or political unrest
Changes or failures by hotels, airlines, or providers

All additional costs due to such events are the client’s responsibility.

9. Traveler Conduct

Clients must respect Egyptian laws and customs. Nile Empire may terminate services without refund for any disruptive, offensive, or dangerous behavior.

10. Force Majeure

In case of war, natural disasters, pandemics, or other unforeseen events, Nile Empire reserves the right to cancel or modify services. While credits or alternatives may be offered when possible, no refunds or compensation are guaranteed in these situations.

11. Complaints & Assistance

Please report any issues during your trip so we can assist in real time. Complaints received only after return may be harder to resolve.

12. Governing Law

This agreement is governed by the laws of the Arab Republic of Egypt. Any legal disputes shall be resolved in the courts of Cairo.