Terms & Conditions

1. Booking Agreement

By booking a tour or service with Nile Empire, you agree to these Terms & Conditions, which form the official agreement between you (the “Client”) and Nile Empire (the “Company”).

2. Reservations & Payment

• A 25% deposit is required to confirm most bookings.
• A 50% deposit may be required for packages including domestic flights or 5-star accommodation.
• The balance is due in USD cash upon arrival in Cairo, unless otherwise agreed.
• Credit card payments (if accepted) may be subject to additional processing fees.
• For full details about cancellation timelines and refund conditions, please review our Cancellation Policy.

3. Inclusions & Exclusions

Your tour price includes only the services explicitly listed in the confirmed itinerary. All other expenses—such as visa fees, personal spending, meals not mentioned, or optional activities—are excluded.

4. Amendments & Special Requests

• Any changes to confirmed bookings are subject to availability.
• Requests for changes after full payment may result in additional charges, particularly for flights or special accommodations.
• Special requests (e.g. dietary needs, room preferences) must be made at the time of booking and will be handled on a best-effort basis.

5. Travel Documents

Clients are responsible for securing all required travel documents, including passports (valid for at least 6 months), visas, and health certificates, if needed. Nile Empire bears no responsibility for denied entry due to missing or invalid documentation.

6. Health & Travel Insurance

• All travelers must be physically fit to travel and are advised to consult their physician before departure.
• Comprehensive travel insurance covering trip cancellation, medical emergencies, personal injury, loss of belongings, and delays is strongly recommended.

7. Children’s Policy

• Under 6 years: Free of charge (excluding flights).
• 6–11 years: 50% of adult rate.
• 12 years and above: Full adult rate applies.
• Children must be accompanied by an adult. Tours involving flights may incur additional costs for children as per airline rules.

8. Responsibility & Liability

Nile Empire acts only as an agent for the traveler in arranging transport (road, rail, air, boat), accommodation, and activities. We assume no liability for:

• Injury, illness, accident, delay, loss, or damage
• Weather events, natural disasters, or force majeure
• Government actions, strikes, civil unrest, or quarantines
• Technical issues, theft, or breakdowns in services from hotels, airlines, or third parties
• Any costs or losses arising from delays, re-routings, or cancellations by carriers or service providers

Additional expenses due to any of the above are the responsibility of the traveler.

9. Behavior & Conduct

Clients are expected to respect local laws, customs, and cultural sensitivities. Nile Empire reserves the right to remove any traveler whose behavior is disruptive, dangerous, or offensive—without refund.

10. Force Majeure

In the event of unforeseen circumstances (e.g. war, political unrest, natural disaster, pandemic), Nile Empire may cancel or modify services. While we will strive to offer alternatives or credits, no liability or compensation shall be provided for changes due to force majeure.

11. Complaints

If an issue arises, please inform Nile Empire immediately during your trip so we can assist. Complaints received after your return may be harder to address.

If you need assistance during your trip or have unresolved issues, please contact our team.

12. Governing Law

This agreement is governed by the laws of the Arab Republic of Egypt. Any disputes shall be settled in the courts of Cairo.